BestWork DATA understands that the greatest variable to profitability in the fast casual restaurant business is the quality of the employees who prepare the food and who serve the food. Most multi-location or franchise restaurants have proven recipes and business models. The challenge is not hiring smart, hard working employees, but in hiring smart, hard working employees who will consistently follow these proven recipes and service procedures with a warm and friendly manner. BestWork DATA has designed this program to screen out those candidates that cannot do that. The reports then sort the candidates into front of house or back of house. It identifies those who can do the kitchen prep, day after day, correctly. It identifies who can handle the stress of the drive through. It identifies who can supervise others effectively, and it then advises them how to coach each person. The store manager can quickly see an inventory of the strengths of his team and know exactly what talents are missing and what is available. Turnover can be dramatically cut, but the knowledge of how to match employees to their strengths is valuable far beyond that.
Job sorting is a feature that will save you hours when it comes time to interviewing applicants.What if you already knew your next interviewee was capable of performing the the job in question? What if you knew they could not do it? When trying to decide who’s application to follow up on, using the job sorting feature quickly identifies which candidates will have the greatest chance of success working at Chick-fil-A. The BestWork DATA tool measures hard-wired personality traits that do not change over time. One of these traits tells whether someone follow process and procedures consistently. Employees who are hard-wired to make exceptions to such things need constant reminders and retraining to maintain the standards of service for the Chick-fil-A customers. By identifying these individuals, you’re narrowing the pool of candidates down to those who will most likely be successful and satisfied employees. Using BestWork DATA’s job sorting, you can more effectively recognize and capture the best talent for the store.